Our goal at IFS Insurance is to exceed your expectations. This means providing you service options to ensure that your business runs smoothly.
Introducing IFS Online: Access documents anytime. Anywhere.
It is important for your business to have access to all types of information. You can now access your insurance information and requested documents instantly online, including:
- Auto IDs
- Claims reporting and status, including related documentation
- An up-to-date list of certificate holders
- Account contact information
- Resource documents
- Policies complete with DEC pages
- Documented confirmation of all activity conducted online
Automobile ID Cards
With online access, you can print your own auto ID cards. This service is available 24/7 from anywhere with Internet access and is extremely valuable in situations where an auto ID card has been lost or misplaced. Your ID cards can be printed, emailed, or faxed directly from the online access web page.
View Critical Policy Information
View items or coverage in all of the following areas:
This feature enables both you and IFS Insurance to view the same information and ensures that nothing is omitted from a policy.
Online Policy Change Requests
IFS Online allows you to make changes to your insurance information, including sending a request to add, delete, and/or modify coverage. You can request these changes to automobile policies, property policies and equipment policies, to name a few. This service is available during regular office hours as well as after hours and on weekends, offering a convenient way of communicating and instructing necessary policy changes to IFS Insurance to save you time and keystrokes. Of course, you still have the option to email or call your account manager with changes if that is preferred.
Customized User Access
Because each IFS Online user is assigned a unique sign-on and password, you can designate one or more individuals in your office to have access to your insurance information. Based on your needs, IFS Online can be tailored to provide a limited or broad amount of information for your users.
Online Claims Reporting
While it is our preference that all critical accidents or emergency claims be reported to us or the insurance company by phone, minor first-party property and automobile losses can be reported through the IFS Insurance Online webpage. This service allows you to report a claim that happens after hours and on weekends while the details are fresh in your mind.
Documented Confirmation of All Activity Conducted Online
One of the key features of IFS Online is that all activity is verified and confirmed by a responding email to the individual who initiates the activity. The email will confirm that the request has been received by IFS Insurance.
PLEASE NOTE: Requests for the addition, deletion, or modification of coverage are not effective until authorized and confirmed by a licensed representative of IFS Insurance. These confirmations will typically be communicated within 24 hours.
Exceeding Your Service Expectations
With access to your information where and when you need it, you can focus on your business rather than your insurance. Mobile-optimized, 24/7 online access to your insurance information from any device results in faster service response, allowing you to provide documents to your clients and vendors quickly, driving business success and growth.